Industries

I specialise in offering Voicebot and AI Chatbot Conversational Experience Design and Optimisation services to Speech Platform and Contact Centre Technology Providers and System Integrators or directly to their customers.

I also provide Advisory in Conversational AI and Generative AI Design and AI Policy and Law and how to design and deliver applications that are transparent, intuitive, ethical and responsible.

Over the past 3 decades I have worked for Big Tech, Management Consultancies, Investment and Retail Banks, Insurance, Utilities, Retail, Logistics companies, National and International Governments. 

Below are some of the organisations I have helped over the years before joining GlobalLogic / Hitachi.