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OUR CLIENTS In our 25 years in Voice and Conversation Design, we have designed systems across verticals in English, German, French, Spanish, Italian, Greek, and even Hungarian and Arabic. We have designed, branded, developed & optimised Conversational Speech IVRs, Voicebots & Chatbots for Contact Center self-service applications working with multinational Tech giants (APPLE, SAMSUNG), Telecoms (VODAFONE, SKY, TALKTALK), Management Consultancies & Investment Banks, Insurance & Security companies (ALLSTATE, ADT, AVIVA), Banks (BARCLAYS, EMIRATES NBD), Retail, Utilities (TECO, PEOPLE'S GAS, CENTRICA), Logistics (DPD) & Governments (UK NHS & DWP, the European Commission, the Greek and Belgian Ministries for Education), as well as voice platform providers, CRM and Contact Centre technology providers and integrators. Our call, contact and process flow designs, dialogue scripts and Speech Analytics-based tuning recommendations have saved our B2B clients up to $10 million annually.
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