DialogCONNECTION Limited | sales (at) dialogconnection (dot) com
Our TEDxManchester Talk:
VOICE RECOGNITION FTW!
In 2012, our Director, Dr. Maria Aretoulaki, was invited to give a talk at TEDxManchesteron Voice Recognition (FTW!). She spoke about the weird and wonderful world of Speech Recognition, from the inaccurate – and far too often funny – simple voice-to-text apps and dictation systems on your smartphones, to the most frustrating automated Call Centres, to the next generation, sophisticated SIRI and Google Assistant, and everything in-between. (The other Assistants didn't exist yet!) She explained why things go wrong and when things can go wonderfully right. The answer is “CONTEXT”; the more you have of it, the more accurate and relevant the interpretation of user intention and the more relevant and impressive the system reaction will be.