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DialogCONNECTION Ltd.
is a "One-Stop Shop" for speech recognition applications consulting and text communication technologies, both automated and manual. We envision, devise, specify, brand, design, craft, test, tune, optimise and document multilingual and multicultural speech applications for voice self-service in the context of Call Centre automation and CRM channel integration;for speech-enabling websites (and turning them into "voice portals"), navigation systems and device control; and for speech-to-text services in general (e.g. voice search on smartphones or automatic voicemail transcription).We
have accumulated more than 14
years of experience in such Voice User Interfaces (VUIs), having worked for more than 10
different speech application providers over the years, and having
served 20+
different customers across 15 different verticals and several
countries. Customers have included Barclays Bank, CapGemini, the NHS, and Redcats in the UK; Vodafone, Siemens and Sony in Germany; Swisscom in Switzerland, and the Gerson Lehrman Group in the US.
VUIs have already been designed and developed for English and
German, but we can also provide our services in Greek and
French as well.
As a result of our experience, we can provide independent, unbiased and well-informed consulting and training in Speech and Language Technologies and also Professional Services related to text and speech applications (VUI Design, callflow design, Persona design and branding, usability testing, WoZ testing, application tuning and optimisation etc.).
Moreover, due to our extensive experience Copywriting, blogging, podcasting, doing web content
management and promotion and reporting, we can also craft powerful
and memorable messages and advertising copy that reach your target audience in the most
unpretentious and straightforward and yet effective and "sticky" manner.Have a look at the comprehensive list of different services that we
provide and contact
us to find out what we can specifically do for your organisation and your customers.
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